Optipoint 500 Basic Driver
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Does TAPICall4 work with my PBX, with my telephone or with my ISDN controller.
If you don t find your hardware in the following list, please contact us at
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TAPICall4 works with every modern PBX.
Some examples Detail links refer to German sites :
Manufacturer
Type
okay.
More
3Com PBX
NBX 100
NBX V3000
Details
Aastra PBX
Ascotel IntelliGate 2025
Ascotel IntelliGate 2025R
Ascotel IntelliGate 2045
Ascotel IntelliGate 2045R
Ascotel IntelliGate 2065
Ascotel IntelliGate 2065R
AGFEO PBX
AC 12 USB
AC 14 Phonie
AC 14 WebPhonie
AC 16 WebPhonie
AC 141 WebPhonie plus
AS 100 IT
AS 140
AS 140 plus
AS 141
AS 141 plus
AS 181
AS 190
AS 190 plus
AS 191
AS 191 plus
AS 1x
AS 2x
AS 3x
AS 31 ST
AS 32
AS 33
AS 34
AS 35
AS 35 All-in-One
AS 40 P
AS 4000
Alcatel systemtelephones
Alcatel 4034
Alcatel 4035 advanced
Alcatel PBX
Alcatel OmniDesktop TAPI Premium Server
Alcatel OmniPCX Enterprise
Alcatel OmniPCX Office
ascom telephones
Eurit 30 und Eurit 40 mit PC-Dialer II und. III
ascom PBX
Ascotel 2020
Ascotel 2030
Ascotel 2050
Ascotel 2060
Auerswald PBX
COMpact 2104
COMpact 2104 USB
COMpact 2104 USB SE
COMpact 2104 DSL
COMpact 2206 USB
COMpact 4406 DSL
COMpact 4410 USB
COMfort 2000
COMfort 1200
ETS-2104 I, ETS-2106 I
ETS-2204 I, ETS-2116 I
ETS-4308 I, ETS-4216 I
COMmander Basic
COMmander Basic 19
COMmander Business
COMmander Business 19
COMmander Guard
AVAYA / Lucent Technologies
Cybergear
Argent Office
Argent Branch
IP Office
AVM ISDN
FRITZ.Card, BlueFRITZ. AP etc.
CISCO IP communication
Callmanager 4.1
DAFÜR IP PBX
NATJA
DeTeWe telephones
BeeTel 450i
BeeTel 455i
DeTeWe systemtelephones
OpenPhone 63 mit V.24-Datenadapter an OpenCom 1000
OpenPhone 65 mit V.24-Datenadapter an OpenCom 1000
DeTeWe PBX
OpenCom 36lan
OpenCom 36 w-lan
OpenCom 40dsl
OpenCom 45dsl
OpenCom 100 compact
OpenCom 105
OpenCom 110
OpenCom 110 rack
OpenCom 120
OpenCom 120 rack
OpenCom 130 modular
OpenCom 131
OpenCom 150
OpenCom 510
OpenCom X32
OpenCom 1000
OpenCom 1010
Varix 14
Varix 100
GDX / Varix 840
DeTeWe terminal adapters
TA 33 USB
TA 33 USB - Neu
TA 44dsl
eicon ISDN controller
DIVA 2.0
DIVA Pro 1.1
DIVA Pro 2.0
DIVA Pro 3.0
DIVA Pro PCI
DIVA ISDN CT
Diva Mobile V.90 PC-Card am ISDN
elmeg telephones
CS410
CS320 / C320
CS310 / C310
CS300 / C300
CS100 / C100
C200d ta
elmeg PBX
D VOS-44. dsl
D VOS-24. net
D VOS-44. net
D VOS-top
D VOS-24 / 44
C24plus / C44k
C24 / C44
C28 / C48
C48.net
ICT46/ICT88/ICT880
C46e
C46xe / C46xe-rack
C48m / C88m
C68 / C88
T240
artem E2440 professional
EURACOM PBX
18x
26x
141F
200
GESKO PBX
family 105
family 108
family 116
office 206/209
office 1106
office 1108
office 1116
office 2108
office 2116
Hagenuk
Europhone L
NEC Infrontia
aspíre
XN120
KX-TDA30
KX-TDA50
KX-TDA100
KX-TDA200
Details
ErgoLine D330
Schrack
Siemens gigasets
All Gigasets
Profiset 71
Siemens systemtelephones
1st Party Kabel zwischen Telefon und PC
- optiset E basic / advance / advance plus u. conference / memory
- optiPoint 410 entry / economy / standard
- optiPoint 500 basic / standard / advance
- optiPoint 600 office TDM-Mode / office IP-Mode
Siemens PBX
3rd Party TAPI über Netzwerk
- Hicom 150 E Office Pro / Com V1.0 und V2.2
- Hicom 150 H Office Pro, Com und Point
- HiPath 3300 / 3350, 3500 / 3550, 3700 / 3750
- HiPath 500, HiPath 3000 mit integrierter HiPath HG 1500
- HiPath 1220
Telekom T-Comfort
T-Comfort 730/830 DSL
T-Comfort 930
Telekom Eumex
Eumex 220PC
Eumex 306 X
Eumex 404PC
Eumex 504PC USB
Eumex 504PC SE
Eumex 520PC
Eumex 604PC HomeNet
Eumex 620LAN
Eumex 704PC DSL
Eumex 704PC LAN
Eumex 724 PC DSL
Eumex 820 LAN
Eumex 5000PC
Eumex 5500PC
Eumex 6000PC
Telekom Europa
Europa 30i
Telekom Octophone
Octophone mit Datenadapter
an Octopus E 10/20/30, 300/800, 730/930, 5000
T-Octopus F200/400/600, 900
Telekom Octophone with USB
Octophone F mit USB-Schnittstelle
Telekom Octopus
Octopus F-Serie z.B. F200
Octopus 180i/M/M26
Octopus Open 730, 830 u. 930
Telekom terminal adapters
Teledat USB 2a/b
Telekom T-Concept
T-Concept X 320 / XI320
T-Concept X 321 / XI321
T-Concept XI420
T-Concept XI520
T-Concept XI521
T-Concept XI524 DSL
T-Concept XI720
T-Concept XI721
T-Concept T-PX721
Tevitel / TELES PBX
iPBX
Tiptel telephones
tiptel 175 clip, 192, 193 und 195
XipTec VoIP-Server
TBX-Server ehem. TheBoX.
Page 1
HiPath 1200 optiPoint 500 economy optiPoint 500 basic optiPoint 500 standard optiPoint 500 advance User Guide
Page 2: Before You Begin, Important Notes, Mark
Before You Begin Before You Begin These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard, and optiPoint 500 advance telephones running on your HiPath 1200. They describe all functions you can use from your telephone. If you find that some func- tions you wish to use are not available on your telephone, they have not been configured for you and your telephone.
Page 3
Before You Begin All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health.
Page 4: Table Of Contents
Characteristics and Ways to Connect Your optiPoint 500 . 8 Control Panel optiPoint 500 economy/basic/standard. 9 Control Panel optiPoint 500 advance with optiPoint key module.
Page 5: Table Of Contents
Contents Saving Repertory Dialing Numbers on a Key.. 29 Using Repertory Dialing Keys. . 30 Telephone Settings.
Page 6: Table Of Contents
Contents Operating/Setting the Voice Mailbox and AutoAttendants. .57 Saving Functions and Procedures.
Page 7: Table Of Contents
Contents System Administration/ Software Update 83 Enable Remote Administration and Software Update..83 Service Call.
Page 8: Basic Operating Instructions, Characteristics And Ways To Connect Your Optipoint 500
Basic Operating Instructions Basic Operating Instructions Characteristics and Ways to Connect Your optiPoint 500 optiPoint 500 economy basic standard advance function keys Full-duplex speakerphone fea- ture Display backlight Headset page 93 connected with built-in interface adapter handset interface USB interface Interface for add-on equip- ment
Page 9: Control Panel Optipoint 500 Economy/basic/standard
Basic Operating Instructions Control Panel optiPoint 500 economy/basic/standard Key field fixed function keys: Program/Service Redial Mute or Internal Speaker Speaker Display, Keypad for open listening 2 lines with LEDs and ring tones 24 chars – Key field Handset freely programmable keys
Page 10: Control Panel Optipoint 500 Advance With Optipoint Key Module
Basic Operating Instructions Control Panel optiPoint 500 advance with optiPoint key module Key field fixed function keys: Program/Service Redial Mute or Internal Speaker Speaker Illuminated Dis- Keypad for open listening play, LEDs and ring tones 2 lines with 24 chars –
Page 11: How To Use These Operating Instructions, Screen Displays
Basic Operating Instructions Step by Step How to Use these Operating Instruc- tions This symbol indicates special notices and addi- tional information. You will find a graphic representation of the steps in log- ical sequence in the left column. Below is an explana- tion of the symbols: Lift the handset.
Page 12: Service Personnel
Basic Operating Instructions Step by Step Service personnel References to service personnel usually mean the per- son responsible for programming your HiPath 1200. Service personnel have access to appropriate PC tools.
Page 13: Accessing Functions, Interactively, Via The Program/service Menu
Basic Operating Instructions Step by Step Accessing Functions Interactively You can select some functions while the telephone is idle, for example: Forwarding on. to scroll to a function and press to ex- ecute it. You can select other functions directly depending on the situation.
Page 14: With Function Keys
Basic Operating Instructions Step by Step With Function Keys If you saved a function on a key page 59, you can ac- cess it directly as follows: Press the Mute key to execute the function.
Page 15: Making Calls – Basic Functions, Answering Calls, Answering A Call With The Handset
Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: When you receive an internal call or callback, your telephone rings once every four seconds single- tone sequence.
Page 16: Answering A Call With The Speaker speakerphone Mode
Step by Step Answering a Call with the Speaker Speaker- phone Mode This function is not available with optiPoint 500 economy and optiPoint 500 basic. The telephone rings. The caller is displayed. Press the key. The LED lights up. Speaker Speakerphone mode.
Page 17: Dialing/making Calls, Off-hook Dialing, On-hook Dialing
Making Calls – Basic Functions Step by Step Dialing/Making Calls You can make free internal calls to all users who are con- nected to the HiPath 1200. If authorized, you can also make external calls to users in the public telephone network. You can get the internal station numbers and ex- ternal trunk access codes from the service per- sonnel.
Page 18: Switching To Speakerphone Mode, Switching To The Handset
The other party answers with speaker: Lift the handset. or On-hook dialing: use speakerphone mode not available with optiPoint 500 economy and optiPoint 500 basic. The called party does not answer or is busy: Press the key. The LED goes out.
Page 19: Open Listening, Ending A Call
Making Calls – Basic Functions Step by Step Open Listening You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Precondition: You are conducting a call with the hand- set.
Page 20: Redialing A Number
Making Calls – Basic Functions Step by Step Redialing a Number The last ten telephone numbers dialed are stored auto- matically. You can redial them simply by pressing a key. The station number appears on your screen for two se- conds and is then dialed.
Page 21: Turning The Microphone On And Off
speaker call, page 34. Speakerphone mode is not available with optiPoint 500 economy and optiPoint 500 basic. Precondition: You are conducting a call. The micropho- ne is switched on. Press the key. The LED lights up.
Page 22: Calling A Second Party consultation Hold, Switching To The Party On Hold toggle
Making Calls – Basic Functions Step by Step Calling a Second Party Consultation Hold You can call a second party while engaged in a call. The first party is placed on hold. Consult. Confirm. Call the second party. Return to the first party: Return to held call. Confirm.
Page 23: Transferring A Call
Making Calls – Basic Functions Step by Step Transferring a Call If the person you are speaking to wants to talk to ano- ther colleague of yours, you can transfer the call that colleague. Consult. Confirm. Start transfer. Enter the number of the party to which you want to transfer the call.
Page 24: Call Forwarding, Using Variable Call Forwarding
Making Calls – Basic Functions Step by Step Call Forwarding Using Variable Call Forwarding You can forward calls immediately to different internal or external telephones destinations. Forwarding on. Select and confirm. Enter the code. Enter the destination number. For internal destinations, enter the internal station number.
Page 25: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers msn
Making Calls – Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Num- bers MSN If this function has been configured consult service personnel, you can forward calls to your HiPath 1200 multiple subscriber numbers MSN DID number di- rectly within the carrier network.
Page 26: Using Call Forwarding - No Answer cfna
Making Calls – Basic Functions Step by Step Save. Confirm. When call forwarding is active, a special dial tone sounds when you lift the handset and MSN to: appears in the display. Using Call Forwarding - No Answer CFNA Calls that you do not answer after six rings default, can be set by service personnel or that arrive while you are busy can be forwarded to a telephone of your choice.
Page 27: Using Callback, Storing A Callback, Answering A Callback
Making Calls – Basic Functions Step by Step Using Callback If a user is busy or is not answering, you can store an automatic callback. This feature saves you from having to make repeated attempts to reach the user. You receive a callback,
Page 28: Checking And Canceling A Saved Callback
Making Calls – Basic Functions Step by Step Checking and Canceling a Saved Callback View callbacks. Select and confirm. Enter the code. Deleting a displayed entry: Delete. Confirm. Ending callback display: Exit. Select and confirm. Press the key. The LED goes out. Program/Service Press the key.
Page 29: Saving Repertory Dialing Numbers On A Key
Making Calls – Basic Functions Step by Step Saving Repertory Dialing Numbers on a Key You can save a frequently dialed number on any free key of your phone or accompanying equipment. Press the key. The LED lights up. Program/Service
Page 30: Using Repertory Dialing Keys
Making Calls – Basic Functions Step by Step Simply press the key to dial a stored telephone number page 30. If you have saved an internal station number, the corresponding LED signals various states page 60 You can do this while a call is in progress. Using Repertory Dialing Keys Precondition: You have saved a station number on a re- pertory dialing key
Page 31: Telephone Settings, Adjusting The Ring Volume, Adjusting The Ring Tone
Adjusting the Speakerphone to the Room Acoustics This function is not available with optiPoint 500 economy and optiPoint 500 basic. To help the other party understand you clearly while you are talking into the microphone, you can adjust the tele- phone to the acoustics in your environment: Quiet
Page 32: Adjusting The Receiving Volume During A Call, Adjusting The Display To A Comfortable Reading Angle
Making Calls – Basic Functions Step by Step Adjusting the Receiving Volume During a Call Precondition: You are conducting a call. To raise or lower the volume, keep pressing the keys un- til the desired volume is set. simultaneously Save. Adjusting the Display to a Comfortable Rea- ding Angle You can swivel the display unit.
Page 33: Making Calls – Convenience Functions, Answering Calls, Accepting A Specific Call For Your Colleague
Making Calls – Convenience Functions Step by Step Making Calls – Convenience Functions Answering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the key. The LED lights up. Program/Service 59 Pickup - directed. Select and confirm. Enter the code.
Page 34: Using The Speakerphone
You can conduct the call with the handset or in speaker- phone mode. Speakerphone mode is not available with optiPoint 500 economy and optiPoint 500 basic. Lift the handset and answer the call. Mute off. Press the OK key to confirm your selection and answer the call.
Page 35: Answering A Call With A Headset
The following procedures require that the entran- ce telephone be connected via a Siemens TFE adapter. If you use other adapters, consult their manufac- turer s documentation.
Page 36: Accepting A Call From An Answering Machine
Making Calls – Convenience Functions Step by Step Accepting a Call From an Answering Machi- You can accept a call from any answering machine if the machine is connected to your system consult service personnel and you have programmed the answering machine number on a key page 59.
Page 37: Using A Caller List, Dialing/making Calls
Making Calls – Convenience Functions Step by Step Dialing/Making Calls Using a Caller List If this feature is activated, the following calls will be stored in three caller lists: 1 Not answered calls 2 Answered calls 3 Originated calls The service personnel can specify if only external or ex- ternal and internal calls are saved.
Page 38
Making Calls – Convenience Functions Step by Step Ending retrieval Exit. Select and confirm. Press the key. The LED goes out. Program/Service Press the key. The LED goes out. Speaker Displaying the call time and additional call informa- tion Precondition: You have retrieved the caller list and the selected call is displayed.
Page 39: Using Speed-dial
Making Calls – Convenience Functions Step by Step Using Speed-Dial You can assign station or system speed-dial numbers to frequently called destinations. You can set up your own station speed-dialing num- bers max. 10 which are available only from your te- lephone.
Page 40
Making Calls – Convenience Functions Step by Step Saving/changing/deleting station speed-dial num- bers and associated names You can store the ten numbers which you use the most and dial them using your own station speed-dial num- bers: 0 through 9 see above. Press the key.
Page 41
Making Calls – Convenience Functions Step by Step If applicable You can enter a name for the number you have entered. This will be displayed when you dial the speed-dial num- ber, and added to the internal directory page 42.
Page 42: Select From Directory alphanumeric Search
Making Calls – Convenience Functions Step by Step Select from Directory Alphanumeric Search The internal directory contains all station numbers, and the station and system speed-dial numbers assigned to a name consult service personnel. Precondition: Names have been assigned to the stati- on/speed-dial numbers stored.
Page 43: Talking To Your Colleague With A Speaker Call
Making Calls – Convenience Functions Step by Step To enter a space, press 0. Pressing 1 automatically displays the first entry in the internal directory. The and keys have no function here. If applicable Delete Character. Select and confirm each letter to be deleted. The last letter entered is deleted.
Page 44: Automatic Connection Setup/immediate Connection/hotline, Reserve Trunk
Making Calls – Convenience Functions Step by Step Automatic Connection Setup/Immediate Con- nection/Hotline If this feature is activated consult service personnel, a connection to a specified internal or external destination will be set up when you lift the handset. Lift the handset. Depending on the setting, the connection is either set up immediately or only after a preset period of time.
Page 45: Assigning A Station Number/msn
Making Calls – Convenience Functions Step by Step Assigning a Station Number/MSN You can selectively assign a specific multiple subscriber number MSN DID number to your telephone before making an external call. The assigned MSN then ap- pears instead of the default MSN on the called party s display.
Page 46: During A Call, Using Call Waiting
Making Calls – Convenience Functions Step by Step During a Call Using Call Waiting Callers can still reach you while you are engaged in ano- ther call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later You can also bar call waiting or the call waiting tone
Page 47: Preventing And Allowing Call Waiting automatic Camp-on Data Transmission Protection/camp-on Protection
Making Calls – Convenience Functions Step by Step Press the key. The LED lights up. Enter the code. The Program/Service LED goes out. Combining the calling parties into a three-party conference Conference. Select and confirm. Press the key. The LED lights up. Enter the code. The Program/Service LED goes out.
Page 48: Turning The Call Waiting Tone On And Off
Making Calls – Convenience Functions Step by Step Turning the Call Waiting Tone On and Off You can suppress the call waiting tone emitted appro- ximately every six seconds for second calls. Waiting calls are then only indicated on the display Call waiting. or, if configured, by the flashing Ringer cutoff
Page 49: Parking A Call
Making Calls – Convenience Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone.
Page 50: Conducting A Conference
Making Calls – Convenience Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as two other parties at the same time. These may be internal or external users. Call the first party.
Page 51: Activating Tone Dialing/dtmf Suffix Dialing, Transferring A Call After Announcement
Making Calls – Convenience Functions Step by Step Activating Tone Dialing/DTMF Suffix Dialing You can transmit dual-tone multifrequency DTMF sig- nals to control devices such as an answering machine or automatic information system. You can use the keys 0 through 9, , and to trans- mit DTMF signals.
Page 52: If You Cannot Reach A Destination, Call Waiting camp-on
Making Calls – Convenience Functions Step by Step If You Cannot Reach a Destination Call Waiting Camp-On Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait approx. 6 seconds until Camp-on appears on the display and the busy tone is followed by the ring tone.
Page 53: Using Night Answer
Making Calls – Convenience Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone night station. The night station and the password for activating/deac- tivating it can be set by the service personnel.
Page 54: Entry Voice Mail evm
Making Calls – Convenience Functions Step by Step Entry Voice Mail EVM Your HiPath 1200 features an integrated voice memory system called Entry Voice Mail. Your service personnel can configure up to 24 voice mailboxes and four AutoAttendants for you. If the voice mailbox auto-configuration feature was en- abled by the service personnel, you can also configure your voice mailbox yourself.
Page 55: Configuring The Personal Voice Mailbox, Activating The Personal Voice Mailbox, Checking The Personal Voice Mailbox
Making Calls – Convenience Functions Step by Step Configuring the Personal Voice Mailbox If your service personnel has not configured a personal voice mailbox for you, you can easily do it yourself. Precondition: Service personnel enabled auto-configu- ration for voice mailboxes. Enter the code for Entry Voice Mail
Page 56
Making Calls – Convenience Functions Step by Step Press the flashing Mailbox key. Enter the code for Entry Voice Mail default 790. Call Voice Mail. Select and confirm. Enter the personal voice mailbox code number. Follow the acoustic user prompts. Checking the personal voice mailbox from another internal telephone Enter the code for Entry Voice Mail
Page 57: Activating Autoattendants, Autoattendants
Making Calls – Convenience Functions Step by Step Activating AutoAttendants If configured consult your service personnel, you can forward calls to AutoAttendants. Configure call forwarding page 24 or call forwarding - no answer page 26 on your telephone to the destina- tion 741, 742, 743 or 744 default destinations for Au- toAttendants, consult service personnel.
Page 58
Making Calls – Convenience Functions Step by Step Greeting control, manual or automatic day/night program. Use manual to specify that the last greeting liste- ned to/recorded under Greeting 1/2 is active. With automatic day/night program, greeting 1 day or 2 night is active depending on the day and night answer feature in your HiPath 1200.
Page 59: Saving Functions And Procedures, Assigning Functions To Keys
Saving Functions and Procedures Step by Step Saving Functions and Procedures You can save a frequently-dialed number page 29, or frequently-used functions/procedures comprising se- veral operating steps to any free key on your telephone or add-on device. Assigning Functions to Keys Press the key.
Page 60
Saving Functions and Procedures Step by Step Meaning of LED Signals for Saved Functions: Call forwarding, Forwarding - trunk, Call Fwd No Reply, Night answer, Do not disturb, Changeover, HF answerback on/off, Campon prot. on, Caller ID suppression, Busy by Busy: Saved function is not active.
Page 61
Saving Functions and Procedures Step by Step Active call on assigned multiple subscriber number MSN. Flashing rapidly – A call has arrived for me on this MSN; press the key to pick up the call. Flashing normally – A call has arrived on this MSN; press the key to pick up the call.
Page 62: Assigning A Procedure operating Steps To A Key
Saving Functions and Procedures Step by Step Assigning a Procedure Operating Steps to a Key Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be sa- ved to a single key on your telephone. Using the Account code page 74 function, for ex- ample, you can save all the remaining required inputs station number of the calling party the station num-
Page 63: Checking The Key Assignments
Saving Functions and Procedures Step by Step Select the stored procedure by pressing a key. Procedures containing functions which can be switched on/off can be activated by pressing the key, and deactivated by pressing the same key again. You can also press a procedure key during a call. The stored digits are automatically sent as DTMF signals page 51.
Page 64: Using Other Team Functions, Turning Group Call On And Off
Using Other Team Functions Step by Step Using Other Team Functions Turning Group Call On and Off If this function has been configured consult service personnel, you belong to one or more groups of users who can each be reached under a hunt group or group call number.
Page 65
Using Other Team Functions Step by Step You belong to a hunt group or a group call: Leave group. Select and confirm. Join group. Enter the code for leave or join. Press the Hunt group join/leave key. You belong to several groups:
Page 66
Using Other Team Functions Step by Step Leave all groups. Select and confirm. This turns off the audible tone for all groups. Enter the code for Leave all groups. Rejoin all groups. Select and confirm. This turns off the audible tone for all groups. Enter the code for Join all groups.
Page 67: Accepting A Call For Another Member Of Your Team
Using Other Team Functions Step by Step Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your telephone. To do this, consult your service personnel to find out if a pickup group has been confi- gured.
Page 68: Privacy/security, Turning Do Not Disturb On And Off, Caller Id Suppression
Privacy/Security Step by Step Privacy/Security Turning Do Not Disturb On and Off To avoid any interruptions, you can activate the Do Not Disturb feature. Callers then hear the busy tone. DND on. Select and confirm. DND off. Enter the code for on or off. When you lift the handset, a special dial tone continuous buzzing tone reminds you that do not disturb is active
Page 69: Monitoring A Room
Privacy/Security Step by Step Monitoring a Room A telephone can be used to monitor a room. The func- tion must be activated on the telephone that you want to monitor. Calling this telephone from outside lets you hear what is going on in the room. Activating the telephone to be monitored: Press the key.
Page 70: Trace Call: Identifying Anonymous Callers, Locking The Telephone To Prevent Unauthorized Use
Privacy/Security Step by Step Trace Call: Identifying Anonymous Cal- lers You can have the carrier identify malicious external cal- lers. You can save the caller s station number during the call or for 30 seconds after the call ends. However, it is essential that you do not replace your handset during this time.
Page 71
Privacy/Security Step by Step While the telephone is locked, a special dial tone sounds when you lift the handset. You can conti- nue to dial internal numbers as usual.
Page 72: Saving Your Pin
Privacy/Security Step by Step Saving Your PIN To prevent unauthorized persons from using your tele- phone, you need to enter a personal identification num- ber, which you can save yourself. Press the key. The LED lights up. Program/Service 93 Change PIN. Confirm.
Page 73: Checking And Assigning Call Charges, Displaying Call Charges
Checking and Assigning Call Charges Step by Step Checking and Assigning Call Charges Displaying Call Charges For the current call: The display usually shows call charges at the end of a call default setting. If you wish to display charges continuously during a call in progress, the service personnel must request the AOCD feature Advice of Charge, During the Call from your carrier.
Page 74: Dialing With Call Charge Assignment
Checking and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: The service personnel has set up ac- count codes for you. Press the key. The LED lights up. Program/Service
Page 75: Using Other Functions/services, Appointments Function, Saving Appointments
Using Other Functions/Services Step by Step Using Other Functions/Services Appointments Function You can tell your telephone to give you a call when you want to be reminded of an appointment page 76. To do this, you need to save the time when you want to be called.
Page 76: Using Timed Reminders
Using Other Functions/Services Step by Step Save. Confirm. If you make a mistake: Previous. Select and confirm. This deletes all entered digits. Deleting and checking a saved appointment: Press the key. The LED lights up. Program/Service 46 Timed reminder off. Confirm.
Page 77: Music On Hold
Using Other Functions/Services Step by Step Music on Hold If Music on Hold has been set up for your HiPath 1200, waiting callers will hear the selected music. You can listen to this music as background music, for example using the speaker in your telephone.
Page 78
Using Other Functions/Services Step by Step If this function has been configured consult service personnel, you can set up external outgoing calls from outside the system, just like an internal user. You can also activate and deactivate the following functions in your system:
Page 79: Using Functions In Isdn Via Code Dialing keypad Dialing
Contact your network provider to find out which ISDN functions can be code-controlled in your country contact the service personnel. Siemens AG shall not be liable for damages/ costs which may be incurred by fraudulent activi- ties or remote operation e. g. toll fraud.
Page 80: Operating A Switch relay, Check Switch/relay Status
Using Other Functions/Services Step by Step Operating a Switch Relay If this feature is configured consult service personnel, you can activate/deactivate certain devices e.g. door opener via switches relays, max. 2 . Depending on their programming, the switches can be activated/deactivated manually or automatically accor- ding to time.
Page 81: Confirming/deactivating An Alarm, Turning Off An Alarm
Using Other Functions/Services Step by Step Confirming/Deactivating an Alarm If the service personnel have activated the alarm feature on your telephone, you will receive an alarm call when your HiPath 1200 recognizes an alarm situation. To acknowledge the alarm call, you must answer it. If you do not answer the alarm call, it will be repeated de- pending on how it is programmed.
Page 82: Switching Telephone To Busy, Fax Details And Message On Answering Machine
Using Other Functions/Services Step by Step Reject on Busy, Switching Telephone to Busy All telephones in a specified group are automatically set to busy when a member is engaged in a call. External calls cause no ring tone caller hears busy signal and are rejected.
Page 83: Software Update, And Software Update, Service Call
System Administration/ Software Update Step by Step System Administration/ Software Update The following sections describe features for system ad- ministration that you can use from your telephone. Enable Remote Administration and Software Update Your HiPath 1200 can be configured remotely. To allow that, you must enable remote administration for your HiPath 1200.
Page 84: Resetting The System Password, Software Update
System Administration/ Software Update Step by Step Software Update If you are authorized, you can start a software update. Press the key. The LED lights up. Program/Service More features. Select and confirm. Remote update. Select and confirm. qmhei Enter the code.
Page 85: Setting The Language/country
System Administration/ Software Update Step by Step Setting the Language/Country Enter the corresponding country code to make the country-specific settings for your HiPath 1200. The cor- responding language and currency unit will also be set for your telephone display. Precondition: You must have authorization to use this function on your telephone.
Page 86: Setting Date And Time
System Administration/ Software Update Step by Step Czech Republic 98385917 Setting Date and Time If authorized, you can set the date and time for your HiPath 1200. The date and time are always shown on your telephone s display. Press the key. The LED lights up. Program/Service
Page 87: Configuring System Speed-dial Numbers
System Administration/ Software Update Step by Step Configuring System Speed-Dial Num- bers If appropriately authorized, you can administer your HiPath 1200 s system speed-dial numbers 000-499 from your telephone. Saving/changing/deleting system speed-dial num- bers and associated names Press the key. The LED lights up. Program/Service
Page 88
System Administration/ Software Update Step by Step First enter the external code and then the external sta- tion number. You can insert dial pauses and switch to tone di- aling for checking the answering machine. Use the key to program a Redial dial pause between two digits.
Page 89: Terminal Mode - Optipoint Application Module
Terminal Mode - optiPoint application module The optiPoint application module cannot be ope- rated in conjunction with optiPoint 500 economy. If your optiPoint 500 features an optiPoint application module, Terminal Mode is auto- matically activated when you initiate the following func- tion.
Page 90
Terminal Mode - optiPoint application module Step by Step Delete and Cancel key Deletes the character on the left or, in combination with key, enters the character. Deletes the character on the right. Cancels the current input or action. Hotkeys Jumps to the next element, for example, on the system and application bar.
Page 91: Labeling, Documentation And Accessories, Labeling Key Fields
with a computer via the Internet: You will find the Online Key Labelling Tool along with the user inter- face under Downloads/Software . Put the labeled strips in the rele- vant key pad on your optiPoint and place the transparent cover over
Page 92: Attaching A Station Number Label, Documentation, Using Pc-based Telephony Applications
Using PC-based Telephony Applications A PC can be connected using the optiPoint 500 system telephone s not optiPoint 500 economy built-in USB interface and a USB cable. The TAPI driver on the HiPath 1200 system CD lets you run many of the telephone applications currently available on the market on your PC.
Page 93: Accessories
For detailed information about these and other products and their availability for your telephone, see the data sheets for your optiPoint 500 telephone and accessories in the Internet at Downloads/Data sheets. For a summary describing ways to connect them to your telephone,
Page 94: Fixing Problems, Telephone Maintenance, Troubleshooting
Fixing Problems Fixing Problems Telephone Maintenance Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth using water only.
Page 95: Responding To Error Messages On The Screen
Fixing Problems Step by Step Responding to Error Messages on the Screen Invalid entry Possible cause: Wrong number/code. Possible response: Enter the correct number/code. Not authorized Possible cause: You tried to use a disabled function. Possible response: Ask the service personnel to enable the function. Not possible Possible cause: Wrong number/code.
Page 96
Fixing Problems Step by Step Vacant Possible cause: No number or function is assigned to a key. Possible response: Program the key for the number or function page 29 page 59. No names entered Possible cause: The internal phone book has no entries. Possible response: Store the name with station and speed-dial number page 42.
Page 97: Index
Index Index call charge assignment 74 call charge limit. . 73 call charges for another telephone. .73 call charges for your telephone. 73 call forwarding. 24 accessories. 93 MSN in CO. 25 account code.
Page 98
Index data transmission protection fax details. 47 82 date forwarding. . 86. . 24 delete key multiple subscriber number MSN 90. .25 desk microphone forwarding multiple subscriber number. .93 details, fax. . 82. 25 dial pause function keys
Page 99
Index labeling key fields parking a call 9, 10, 91. 49 LCR Least Cost Routing password 17 Least Cost Routing reset system password. .17 84 LED light-emitting diode PDF format. . 9, 10. 92 LED indications, meaning of personal identification number.
Page 100
Index saving a PIN telephone. 72 service call cleaning. . 83 94 service personnel locking. .12 70 set country locking/unlocking. .70 country code maintaining. . 85. 94 set language operating. 85. 13 setting your telephone settings
Page 101: Overview Of Functions And Codes
Overview of Functions and Codes Overview of Functions and Codes The table below lists all available functions as they appear on the display. Functions that have been configured consult service personnel can be activated interactively select confirm via the Program/Service menu select confirm or enter a code, or by pressing function keys.
Page 102
Overview of Functions and Codes Functions inter- using the via display actively Program/Service function Program/Service Code Headset Answer call Hotline Fax details Keypad dialing Conference Start conference End conference View conf parties Show call charges Use speed dialing Change Speed Dial station Speed-dial list system
Page 103
Overview of Functions and Codes Functions inter- using the via display actively Program/Service function Program/Service Code Callback View callbacks/Delete Suppress call ID Restore caller ID Temporary MSN Forw. No Reply on Forw. No Reply off Control Relay On Control Relay Off Reset system passw.
Page 104
An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Subject to availability. Right of modification reserved. The trademarks used are owned by Siemens AG or their respective own- Printed in the Federal Republic of Germany. ers.
Before You Begin
These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic,
optiPoint 500 standard, and optiPoint 500 advance telephones running on your
HiPath 1200.
They describe all functions you can use from your telephone. If you find that some func-
tions you wish to use are not available on your telephone, they have not been configured
for you and your telephone. In this case, please consult service personnel.
Important Notes
Do not operate the telephone in environments where there is a danger of
explosions.
For best performance, use original Siemens accessories.
Never open the telephone or a key module.
If you encounter any problems, contact your service personnel.
Never allow the telephone to come into contact with staining or aggressive liquids such as
coffee, tea, juice, or soft drinks. For information on telephone maintenance
The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
The trademarks used are owned by Siemens AG or their respective owners.
Mark
The device conforms to the EU guideline 1999/5/EG, as attested by the CE
mark.
This device has been manufactured in accordance with our certified envi-
ronmental management system ISO 14001. This process ensures that en-
ergy consumption and the use of primary raw materials are kept to a mini-
mum, thus reducing waste production.
page 93
page 94.
All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
The correct disposal and separate collection of your old appliance will help
prevent potential negative consequences for the environment and human
health. It is a precondition for reuse and recycling of used electrical and elec-
tronic equipment.
For more detailed information about disposal of your old appliance, please
contact your city office, waste disposal service, the shop where you pur-
chased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is in-
stalled and sold in the countries of the European Union and is covered by
the directive 2002/96/EC. Countries outside the European Union may have
other regulations regarding the disposal of electrical and electronic equip-
ment.
Contents
Important Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Basic Operating Instructions.. . . . . . . . . . . . . . . . . . . 8
Control Panel optiPoint 500 advance with optiPoint key module. . . . . 10
Accessing Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Making Calls – Basic Functions. . . . . . . . . . . . . . . . 15
Answering Calls.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Dialing/Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Open Listening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ending a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Redialing a Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Screen Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service personnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Interactively. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Answering a Call with the Speaker Speakerphone Mode . . . . . . . 16
Off-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
On-Hook Dialing.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Combining the Calling Parties into a Three-Party Conference. . . . . 22
Transferring a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers MSN . . . . . . . . . . . 25
Storing a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Telephone Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the Speakerphone to the Room Acoustics. . . . . . . . . . . 31
Adjusting the Display to a Comfortable Reading Angle. . . . . . . . . . 32
Display Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Making Calls – Convenience Functions. . . . . . . . . 33
Answering Calls.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rejecting Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering Calls from the Entrance Telephone and Opening the Door
Dialing/Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using a Caller List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Speed-Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Automatic Connection Setup/Immediate Connection/Hotline. . . . . 44
Reserve Trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
During a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Preventing and Allowing Call Waiting Automatic Camp-On
Data Transmission Protection/Camp-On Protection . . . . . . . . . . . 47
Parking a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Night Answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Saving Functions and Procedures. . . . . . . . . . . . . . 59
Using Other Team Functions. . . . . . . . . . . . . . . . . . . 64
Monitoring a Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Saving Your PIN.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Checking and Assigning Call Charges.. . . . . . . . . . 73
Using Other Functions/Services. . . . . . . . . . . . . . . . 75
Music on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Resetting Services and Functions
System-Wide Cancellation for a Telephone. . . . . . . . . . . . . . . . . . . . . 77
Using System Functions from Outside
DISA: Direct Inward System Access . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Reject on Busy,
Operating/Setting the Voice Mailbox and
AutoAttendants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
System Administration/
Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Enable Remote Administrationand Software Update.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Service Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Terminal Mode - optiPoint application module.. . 89
Labeling, Documentation and Accessories. . . . . . 91
Labeling Key Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Fixing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshooting.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Overview of Functions and Codes. . . . . . . . . . . . . 101
Basic Operating Instructions
Characteristics and Ways to Connect Your optiPoint 500
optiPoint 500
function keys
Full-duplex speakerphone fea-
ture
Display backlight
Headset
connected with
built-in interface
adapter
handset interface
USB interface
Interface for add-on equip-
ment
Option bays
The name and model of your telephone are printed on the base of your optiPoint 500.
economy
standard
advance
Speaker
for open listening
and ring tones
Handset
Keys for
Keys for scrolling to
telephone
functions
settings
Display,
2 lines with
24 chars
Key for
confirming
a function
Key field
fixed function keys:
Program/Service
Redial
Mute or Internal
Keypad
LEDs
freely programmable keys
Fixed
function key:
Release
Microphone for speakerphone
mode
optiPoint 500 standard only
Control Panel optiPoint 500 advance with optiPoint key module
Illuminated Dis-
play,
Microphone for speaker-
phone mode
optiPoint key module
with additional
programmable keys
Step by Step
Consult.
Ring tone.
Please dial
Return to held call.
How to Use these Operating Instruc-
tions
This symbol indicates special notices and addi-
tional information.
You will find a graphic representation of the steps in log-
ical sequence in the left column. Below is an explana-
tion of the symbols:
Lift the handset.
Replace the handset.
Conduct a call.
Enter a telephone number or code.
Enter the code.
Press volume controls on the telephone.
Press the key.
Press the illuminated key.
Press the flashing key.
Currently available option appears on the screen.
If you want to use the displayed option, confirm with
the
Search for options.
Press the
until the option appears on the screen.
Then press the
Screen Displays
Line 1 displays prompts, error messages or acknowl-
edgment messages, depending on the situation.
Line 2 displays functions that you can confirm by press-
ing
press
key.
keys,
key to confirm your selection.
. If the symbol appears on the right, you can
to access further options.
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Manuals Brands Siemens Manuals Telephone optiPoint 500 economy User manual
Fo. hipath 1200.
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Also See for optiPoint 500 economy
Operating instructions manual - 116 pages
Operating instructions manual - 141 pages
User manual - 90 pages
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Service personnel
References to service personnel usually mean the per-
son responsible for programming your HiPath 1200.
Service personnel have access to appropriate PC tools.
Previous page
Next page
18910111213141516
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This manual also for:
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Forwarding on.
Callback.
Directory.
0 Reset services.
More features.
97 Do not disturb on.
Accessing Functions
Interactively
You can select some functions while the telephone is
idle, for example:
Use
ecute it.
You can select other functions directly depending on
the situation. Example: you call a number, but the line
is busy:
Press
Via the Program/Service menu
First press the Program/Service key. You then see a list
of selection options, such as: 0 Reset services.
page 77.
Enter the code directly.
The Overview of Functions and Codes
contain a list of codes. However, they are also displayed
on screen along with the corresponding function.
You can find further options such as 82 Do not dis-
turb on. in Program/Service under More features .
These options are available when the telephone is idle
or during a call, but without code.
to scroll to a function and press
to confirm.
to ex-
page 101
With Function Keys
If you saved a function on a key
cess it directly as follows:
Press the Mute key to execute the function.
page 59, you can ac-
1101112131415161718
optiPoint 500 economy With Function Keys
Gigaset DE380 IP R Programming Function Keys/memory Keys
Siemens Gigaset DE380 IP R
3035isdn Using Function Keys
Siemens 3035isdn
HIPATH 500 Programmable Function Keys
Siemens HIPATH 500
HIPATH 500 Programming The Function Keys
HiPath 1100 Programmable Function Keys
Siemens HiPath 1100
Gigaset DL500A Insert Strip – Labelling Function Keys
SIEMENS Gigaset DL500A
OpenStage15 Programmable Function Keys
Siemens OpenStage15
HiPath 500 Using Function Keys
Siemens HiPath 500
Gigaset 3035 Using Function Keys
Siemens Gigaset 3035
HiPath 4000 OpenStage 10 T Using Function Keys
Siemens HiPath 4000 OpenStage 10 T
HiPath 2000 Programmable Function Keys
Siemens HiPath 2000
HiPath 2000 Programming The Function Keys
HiPath 500 Function Keys
Making Calls – Basic Functions
Answering Calls
Special default ring signaling is set for your telephone:
When you receive an internal call or callback, your
telephone rings once every four seconds single-
tone sequence.
When you receive an external call, your telephone
rings twice in rapid succession every four seconds
dual-tone sequence.
When you receive a call from the entrance telepho-
ne, your telephone rings three times in rapid suc-
cession every four seconds triple-tone sequence.
If a call is waiting, you hear a short tone beep every
six seconds.
When you receive a timed reminder, your telephone
rings twice double-tone sequence, i.e. long ring fol-
lowed by short ring.
The number and/or name of the caller appears on the
display unless suppressed by the caller.
If a name is saved in your HiPath 1200 for the caller s
station number, it is displayed if configured by the ser-
vice personnel.
The service personnel can also program the system to
display the multi-station number MSN dialed in the
case of external calls or the name assigned to the MSN.
Answering a Call With the Handset
The telephone rings. The caller is displayed.
To raise or lower the volume, keep pressing the keys un-
til the desired call volume is set.
Answering a Call with the Speaker Speaker-
phone Mode
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Press the key. The LED lights up.
Speakerphone mode.
Tell the other party that you are using spea-
kerphone mode.
The speakerphone works bests at a low re-
ceiving volume.
The ideal distance between the user and the
telephone set in speakerphone mode is
about 50 cm approx. 20 inches.
Dialing/Making Calls
You can make free internal calls to all users who are con-
nected to the HiPath 1200.
If authorized, you can also make external calls to users
in the public telephone network.
You can get the internal station numbers and ex-
ternal trunk access codes from the service per-
sonnel.
If this function has been configured consult ser-
vice personnel, your HiPath 1200 automatically
dials the least expensive connection for external
calls Least Cost Routing LCR. If the least expen-
sive connection is not available, the name of the
default carrier or the advisory text Expensive
connection appears on the display and you will
hear an alerting tone.
Off-Hook Dialing
For internal calls, enter the internal station number.
For external destinations, enter the external trunk
access code and the external station number.
The called party does not answer or is busy:
Press the key. The LED goes out.
On-Hook Dialing
The other party answers with speaker:
or On-hook dialing: use speakerphone mode not available
with optiPoint 500 economy and optiPoint 500 basic.
Switching to Speakerphone Mode
Precondition: You are conducting a call with the hand-
set.
and
Hold down the key and replace the handset. Then re-
lease the key and continue the call.
Switching to the Handset
Precondition: You are engaged in a call in speakerpho-
ne mode.
Lift the handset. Continue the call.
Your HiPath 1200 may also be programmed so
that you have to either press the Internal key or
enter the internal code before you dial an internal
number.
To call an external party, you have to enter an ex-
ternal code before dialing the party s telephone
number automatic trunk seizure/prime line is not
active; consult service personnel.
When automatic trunk seizure is active, you will
hear a continuous tone when you lift the hand-
optiPoint 500 economy and optiPoint 500 basic.
Open Listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Activating this function:
Deactivating this function:
Ending a Call
Next.
Time/date sent.
Call.
Other Lists.
Delete.
Exit.
Redialing a Number
The last ten telephone numbers dialed are stored auto-
matically.
You can redial them simply by pressing a key.
The station number appears on your screen for two se-
conds and is then dialed.
Press the key once to dial the number last dialed.
Press the key twice to dial the next-to-last number di-
aled.
Press the key three times to dial the third-to-last num-
ber dialed.
etc.
Displaying, dialing or deleting saved station num-
bers or switching to other lists
You can display, dial, and delete specific saved station
numbers external and internal. You can also change to
other lists, such as, the caller list
Press the key repeatedly, but at least twice.
The automatically stored number is displayed.
The next stored number is displayed. Press the OK di-
alog key to confirm four selection.
Select and confirm.
If this feature is configured consult service per-
sonnel, account codes entered are also saved
page 74.
page 37.
Mute
Mute on.
Mute off.
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can tempora-
rily switch off the handset microphone or the handsfree
microphone. You can also switch on the handsfree mic-
rophone to answer an announcement via the tele pho-
ne speaker speaker call,
Speakerphone mode is not available with
Precondition: You are conducting a call. The micropho-
ne is switched on.
Press the illuminated key. The LED goes out.
If your HiPath 1200 is configured for automatic
line seizure consult service personnel, there is
no mute key. The Internal function is assigned to
the key
page 34.
page 18.
Quit and return.
Toggle/Connect.
Conference.
Transfer.
Calling a Second Party Consultation
Hold
You can call a second party while engaged in a call. The
first party is placed on hold.
Confirm.
Call the second party.
Return to the first party:
Press the key. The LED lights up. Enter the code. The
LED goes out.
Switching to the Party on Hold Toggle
Combining the Calling Parties into a Three-
Party Conference
Connecting the other parties to each other
Select and confirm.
Start transfer.
Transferring a Call
If the person you are speaking to wants to talk to ano-
ther colleague of yours, you can transfer the call that
colleague.
Enter the number of the party to which you want to
transfer the call.
If this function has been configured contact the
service personnel, you can also transfer a call to
busy stations.
The busy station is called as soon as the ongoing
call is over.
Announce the call, if necessary.
If this function is enabled consult the responsib-
le service personnel, you can also set up a con-
nection between two external parties using the
transfer function.
If the function has not been enabled, a connec-
tion can only be set up between two external
parties if you first confirm the prompt External-
external transfer, Confirm transfer.
Otherwise you receive a callback from the wai-
ting connection.
Please note that the costs for the external-exter-
nal call will be billed to the transferring party.
The duration of connections between two exter-
nal parties can be set by the service personnel.
Save.
Forwarding off.
Call Forwarding
Using Variable Call Forwarding
You can forward calls immediately to different internal or
external telephones destinations.
qee
Enter the destination number.
For internal destinations, enter the internal station
For external destinations, enter the external code
and the external station number.
Deactivating call forwarding:
ree
When call forwarding is active, a special dial tone
sounds when you lift the handset and to: ap-
pears in the display.
Trunk FWD on.
1 immediate.
2 on no reply.
3 on busy.
Trunk FWD off.
and Forwarding Multiple Subscriber Num-
bers MSN
If this function has been configured consult service
personnel, you can forward calls to your HiPath 1200
multiple subscriber numbers MSN DID number di-
rectly within the carrier network.
For example, you can forward your phone line to your
home phone after business hours.
qjh
Select and confirm the line type you wish to use.
Forward after delay can be set by service personnel
using MSN/Delay.
Enter the number of the external destination without the
external code.
Enter the desired MSN.
rjh
Confirm the displayed call forwarding type.
Enter the activated call forwarding type.
Enter the forwarded MSN.
Making Calls – Basic Functions.
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